Genpact hiring for Process Associate

Genpact Recruitment 2024

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Eligibility Criteria for Genpact Recruitment Drive 2024

We are inviting applications for the role of Process Associate, Collections
Responsibilities
•    Collect the delinquent amount from the customer over the phone or take promises from them on making the payment
•    Make collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund and Follow up on customer/internal disputes, customer questions and working between departments to get a resolution
•    Inbound & outbound calling
•    Provide payment plans basis customer requirement
•    Maintain a deep understanding of client process and policies

Qualifications we seek in you
Minimum qualifications
•    Graduate (in any stream)
•    Excellent Communication Skills (verbal and written)
Preferred qualifications
•    Good customer handling skills
•    High Energy level 
•    Effective probing skills and analyzing / understanding skills
•    You should be able to work on a flexible schedule (including weekend shift)

About Genpact

How to Apply for Genpact Recruitment 2024

To apply for this job, interested candidates must follow the procedure outlined below:

Click on the “Apply here” button provided below. You will be redirected to the application page.

1. Fill in the application form with all the necessary details.
2. Submit all relevant documents, if required.
3. Make sure that all the details entered are correct.
4. Submit the application form & wait for the company’s revert.

Important Information

NEVER PAY FOR GETTING A JOB
NO FEE CHARGED FROM CANDIDATES